Returns and Exchanges

If you do not receive your product order, product is damaged, spoiled or not to your 100% satisfaction as a customer we will either replace your order or refund your monies. You may cancel your order for any reason up to and including seven (7) days from the date of delivery. We will refund the price of your order within thirty (30) days from the date of cancellation. If you have any concerns or issues with your orders please contact us immediately and let our customer service representatives look after all of your needs.

To return an item by mail in Canada
To return an item without requesting an exchange, simply place your return in the original packaging and drop it in the mail. As soon as we receive your return, your credit will be processed for the merchandise total and taxes. Original shipping charges are non-refundable.

To exchange an item by mail in Canada
To exchange an item, simply send it back. You may include your written order for the exchange item or call 250-550-6789 and a customer service representative will take your order for the exchange item. Your credit card will be billed for the exchange item, then a credit for the returned merchandise and any taxes will be issued when your return is received.